Shopping and Services: Learn English Vocabulary and Phrases for Shopping and Services

Question 1

Welches dieser Wörter beschreibt kein Kleidungsstück?

Accepted Answer

Buch

Answer

Hemd

Answer

Hose

Answer

Rock

Question 2

Welcher Satz beschreibt eine gute Erfahrung mit einem Service?

Accepted Answer

Die Reparatur dauerte nur zwei Tage.

Answer

Der Kundenservice war sehr unfreundlich.

Answer

Ich musste lange auf einen Termin warten.

Answer

Das Essen im Restaurant war kalt.

Question 3

Was ist ein Vorteil des Online-Shoppings?

Accepted Answer

Du kannst rund um die Uhr einkaufen.

Answer

Du musst keine Versandkosten bezahlen.

Answer

Du kannst die Produkte vor dem Kauf anfassen.

Answer

Du kannst nur mit Bargeld bezahlen.

Question 4

Which of these is not a service?

Accepted Answer

Car

Answer

Restaurant

Answer

Doctor

Answer

Mechanic

Question 5

When you want to buy a new pair of shoes in Germany, which type of store would you typically go to?

Accepted Answer

A shoe store (Zum Schuhgeschäft)

Answer

A bakery (Zum Bäcker)

Answer

A pharmacy (Zur Apotheke)

Answer

A library (Zur Bibliothek)

Question 6

What is the German word for 'shopping cart'?

Accepted Answer

Der Einkaufswagen

Answer

Der Warenkorb

Answer

Die Einkaufstasche

Answer

Der Korb

Question 7

Which of the following is NOT a common payment method accepted in Germany?

Accepted Answer

Check

Answer

Cash

Answer

Credit card

Answer

Mobile payment

Question 8

What is the German word for 'receipt'?

Accepted Answer

Der Kassenbon

Answer

Die Rechnung

Answer

Der Quittung

Answer

Die Bestätigung

Question 9

When you want to return an item in Germany, what is the typical time frame you have to do so?

Accepted Answer

Within 14 days

Answer

Within 7 days

Answer

Within 30 days

Answer

Within 60 days

Question 10

What is a common German phrase used to ask for assistance in a store?

Accepted Answer

Excuse me, can you help me? (Entschuldigung, können Sie mir helfen?)

Answer

Where can I find the shoes? (Wo finde ich die Schuhe?)

Answer

How much does this cost? (Wie viel kostet das?)

Answer

I need a new pair of pants. (Ich brauche eine neue Hose.)

Question 11

In Germany, what is the appropriate way to address a shop assistant?

Accepted Answer

Using the formal 'you' (Sie)

Answer

Using the informal 'you' (Du)

Answer

Using the formal 'you all' (Ihr)

Answer

Using the impersonal 'it' (Es)

Question 12

Where can you NOT buy things?

Accepted Answer

Library

Answer

Department store

Answer

Grocery store

Question 13

Which German word means 'shopping mall'?

Accepted Answer

Einkaufszentrum

Answer

Kaufhaus

Answer

Geschäft

Answer

Markt

Question 14

What is the English translation of 'Lebensmittelgeschäft'?

Accepted Answer

Grocery store

Answer

Butcher shop

Answer

Bakery

Answer

Clothing store

Question 15

Which of these is NOT considered a type of service?

Accepted Answer

Buying groceries

Answer

Haircut

Answer

Car repair

Answer

Doctor's visit

Question 16

What is the German word for 'to pay'?

Accepted Answer

Bezahlen

Answer

Kaufen

Answer

Verkaufen

Answer

Suchen

Question 17

What is the English translation of 'Rückgabe'?

Accepted Answer

Return

Answer

Refund

Answer

Exchange

Answer

Discount

Question 18

What makes for a positive shopping experience?

Accepted Answer

Finding the perfect item at a good price

Answer

Being treated poorly by a salesperson

Answer

Having to wait in a long line

Answer

Not being able to find what you need

Question 19

How do you say 'I'm just browsing' in German?

Accepted Answer

Ich schaue mich nur um

Answer

Ich möchte nichts kaufen

Answer

Ich suche etwas Bestimmtes

Answer

Ich bin hier zum Einkaufen

Question 20

What is the English translation of 'Kundenservice'?

Accepted Answer

Customer service

Answer

Information desk

Answer

Help center

Answer

Sales department

Question 21

Which of these is not a common way to pay for things in Germany?

Accepted Answer

Check

Answer

Cash

Answer

Credit card

Answer

Debit card

Question 22

Welche der folgenden Leistungen wird von Banken typischerweise NICHT angeboten?

Accepted Answer

Lebensmittel liefern

Answer

Einlagen annehmen

Answer

Kredite vergeben

Answer

Versicherungen verkaufen

Question 23

Wie bittet man am besten um Hilfe in einem Geschäft?

Accepted Answer

Entschuldigung, können Sie mir helfen?

Answer

Ich brauche etwas Hilfe, bitte.

Answer

Wo finde ich einen Verkäufer?

Answer

Haben Sie Fragen?

Question 24

Was sollte man tun, wenn man einen beschädigten Artikel per Post erhält?

Accepted Answer

Sofort den Verkäufer kontaktieren

Answer

Den Artikel im Geschäft zurückgeben

Answer

Den Artikel ignorieren und hoffen, dass es ein Fehler war

Answer

Keine der Antworten ist richtig

Question 25

What is the German word for the currency 'euro'?

Accepted Answer

Euro

Answer

Taler

Answer

Dollar

Answer

Mark

Question 26

Which of the following services is typically offered at a 'Friseur'?

Accepted Answer

Hair styling

Answer

Car repair

Answer

Grocery shopping

Answer

Dental cleaning

Question 27

What is the German phrase for 'to pay by card'?

Accepted Answer

To pay by card (Mit Karte bezahlen)

Answer

To pay in cash (Bar bezahlen)

Answer

To pay by bank transfer (Per Überweisung)

Answer

To pay on account (Auf Rechnung)

Question 28

Which of the following is a typical German grocery store chain?

Accepted Answer

Aldi

Answer

IKEA (furniture store)

Answer

Saturn (electronics store)

Answer

H&M (clothing store)

Question 29

Which of the following is a common German department store chain?

Accepted Answer

Karstadt

Answer

OBI (hardware store)

Answer

dm-drogerie markt (drug store)

Answer

MediaMarkt (electronics store)

Question 30

What is the German word for 'refund'?

Accepted Answer

Refund (Rückerstattung)

Answer

Credit note (Gutschrift)

Answer

Discount (Rabatt)

Answer

Exchange (Umtausch)

Question 31

Which of the following is not a common German clothing store chain?

Accepted Answer

Aldi (grocery store)

Answer

H&M

Answer

Zara

Answer

Esprit

Question 32

Which shop is the best place to buy a new pair of shoes?

Accepted Answer

Shoe store

Answer

Bakery

Answer

Library

Answer

Hospital

Question 33

Which of these places is NOT a shop where you can buy things?

Accepted Answer

Library

Answer

Grocery store

Answer

Clothing store

Question 34

Apples cost 2.50 euros per kilogram. How much will it cost to buy 1.25 kilograms of apples?

Accepted Answer

3.13 €

Answer

2.50 €

Answer

3.75 €

Question 35

You recently bought a shirt from a store and noticed a problem with it after wearing it once. What are your rights as a consumer, and what should you do to fix the issue?

Accepted Answer

Return the shirt for a refund

Accepted Answer

Ask for a replacement shirt

Accepted Answer

Talk to the store manager about the problem

Answer

Don't do anything

Question 36

Which phrase shows that you are happy with the service you got?

Accepted Answer

I am very happy with the service.

Answer

The service was terrible.

Answer

I will never come back to this place again.

Question 37

Which phrase expresses satisfaction with the service?

Accepted Answer

The service was excellent.

Answer

I'm not satisfied with the service.

Answer

I have a complaint about the service.

Question 38

Which of these places can you go to buy fresh fruits and vegetables?

Accepted Answer

Greengrocer's

Answer

Library

Answer

Bank

Answer

Post office

Question 39

What is the correct way to ask to pay for something in a shop?

Accepted Answer

Can I pay, please?

Answer

I'd like to buy this book.

Answer

Where is the bathroom?

Answer

Hello, how are you?

Question 40

Which of the following is NOT considered a service?

Accepted Answer

Buying a car

Answer

Repairing a computer

Answer

Going to the doctor

Answer

Getting a haircut

Question 41

What is the name of a place where you can borrow books?

Accepted Answer

Library

Answer

School

Answer

Shop

Answer

Hospital

Question 42

How should you get someone's attention to ask for help in a shop?

Accepted Answer

Excuse me, can you help me?

Answer

Can I pay, please?

Answer

I'm looking for a book.

Answer

Where is the bathroom?

Question 43

What is the name of the person who helps customers in a shop?

Accepted Answer

Shop assistant

Answer

Teacher

Answer

Police officer

Answer

Doctor

Question 44

Which of these is a way to pay for something in a store?

Accepted Answer

Cash

Answer

Hug

Answer

Smile

Answer

Wave

Question 45

Where can you go to buy clothing?

Accepted Answer

Clothes shop

Answer

Park

Answer

Restaurant

Answer

Cinema

Question 46

How do you ask for a refund for an item you bought?

Accepted Answer

Can I get a refund, please?

Answer

Where is the bathroom?

Answer

I want to buy this book.

Question 47

What is the opposite of 'expensive'?

Accepted Answer

Cheap

Answer

Beautiful

Answer

Big

Question 48

Where would you most likely go to buy new shoes?

Accepted Answer

Shoe store

Answer

Bank

Answer

Pharmacy

Answer

Grocery store

Question 49

Which of the following services is NOT offered at a post office?

Accepted Answer

Hair salon

Answer

Buying stamps

Answer

Changing money

Answer

Sending mail

Question 50

When you need medical advice or treatment, what type of place would you visit?

Accepted Answer

Doctor's office

Answer

Hotel

Answer

School

Answer

Restaurant

Question 51

When you are ready to pay for your items at the checkout, what should you say to the cashier?

Accepted Answer

I'd like to pay, please.

Answer

Can I get the bill?

Answer

How much is it?

Answer

Where can I pay?

Question 52

Which of the following is a common issue you might experience when shopping online?

Accepted Answer

Delayed delivery

Answer

Friendly customer service

Answer

Wide variety of products

Answer

Easy checkout process

Question 53

What is an advantage of using a self-checkout machine?

Accepted Answer

Faster checkout process

Answer

Personalized shopping experience

Answer

More payment options

Answer

Assistance from a shop assistant

Question 54

What is the main benefit of using a shopping list?

Accepted Answer

To help plan your purchases and avoid impulse buys

Answer

To impress the cashier

Answer

To make the checkout process faster

Question 55

In Germany, where can you buy postage stamps?

Accepted Answer

Post office

Answer

Stationery store

Answer

Convenience store

Answer

Bookstore

Question 56

Which of these is NOT a service provided by a bank?

Accepted Answer

Haircut

Answer

Money transfer

Answer

Loan application

Answer

Cash withdrawal

Question 57

What is a place where you can buy a wide variety of food items called?

Accepted Answer

Supermarket

Answer

Bakery

Answer

Butcher shop

Answer

Greengrocer

Question 58

Which of these is NOT a type of store where you can buy clothing?

Accepted Answer

Electronics store

Answer

Tailor shop

Answer

Boutique

Answer

Department store

Question 59

Which of these is NOT a type of place where you can eat?

Accepted Answer

Library

Answer

Pizzeria

Answer

Café

Answer

Fast food restaurant

Question 60

Which of these is NOT a mode of transportation?

Accepted Answer

School

Answer

Plane

Answer

Bus

Answer

Train

Question 61

Where can you go to watch a film on a big screen?

Accepted Answer

Cinema

Answer

Theater

Answer

Opera house

Answer

Concert hall

Question 62

Which of these is NOT a type of place where you can stay overnight?

Accepted Answer

Supermarket

Answer

Guest house

Answer

Hotel

Answer

Hostel

Question 63

Which of the following is NOT considered a retail establishment?

Accepted Answer

Hospital

Answer

Bookstore

Answer

Grocery store

Answer

Clothing store

Question 64

Which of the following services is NOT typically offered by a bank?

Accepted Answer

Car repair

Answer

Account management

Answer

Loan application

Answer

Money withdrawal