Anweisungen geben und verstehen im Beruf: Online-Quiz für Fachinformatiker

Question 1

Welche der folgenden Formulierungen ist eine klare und präzise Anweisung?

Accepted Answer

Überprüfen Sie den Code.

Answer

Können Sie bitte den Code prüfen?

Answer

Prüfen Sie bitte den Code so schnell wie möglich.

Answer

Der Code muss geprüft werden.

Question 2

Welche der folgenden Anweisungen ist eine logische Abfolge von Schritten?

Accepted Answer

Code schreiben, testen, Fehler beheben

Answer

Code schreiben, Fehler beheben, testen

Answer

Testen, Code schreiben, Fehler beheben

Answer

Fehler beheben, Code schreiben, testen

Question 3

Welche der folgenden Formulierungen ist eine höfliche Art, eine Anweisung zu geben?

Accepted Answer

Könnten Sie dies bitte so schnell wie möglich erledigen?

Answer

Mach das jetzt!

Answer

Das muss sofort erledigt werden.

Answer

Du musst das jetzt machen.

Question 4

Welche der folgenden Formulierungen ist eine indirekte Anweisung?

Accepted Answer

Könnten Sie bitte das Formular ausfüllen?

Answer

Bitte füllen Sie das Formular aus.

Answer

Das Formular muss ausgefüllt werden.

Answer

Füllen Sie das Formular aus.

Question 5

Welche der folgenden Anweisungen ist eine bedingte Anweisung?

Accepted Answer

Wenn die Datei nicht vorhanden ist, erstellen Sie sie.

Answer

Öffnen Sie die Datei.

Answer

Speichern Sie die Datei.

Answer

Löschen Sie die Datei.

Question 6

Welche der folgenden Handlungen ist bei der Befolgung von Anweisungen wichtig?

Accepted Answer

Aufmerksamkeit auf Details

Answer

Multitasking

Question 7

Welche der folgenden Aussagen beschreibt das Ziel dieser Unterrichtseinheit?

Accepted Answer

Kommunikation im beruflichen Umfeld verbessern

Question 8

Welche der folgenden Anweisungen ist am wenigsten klar und präzise?

Accepted Answer

Ändern Sie den Text nach Belieben.

Question 9

Welche der folgenden Fragen ist angemessen, um eine Anweisung zu klären?

Accepted Answer

Könnten Sie das bitte genauer erklären?

Answer

Wieso soll ich das tun?

Question 10

Welche der folgenden Formulierungen ist eine höfliche Möglichkeit, eine Anweisung zu geben?

Accepted Answer

Würden Sie bitte die Datei speichern?

Question 11

Welche der folgenden Handlungen ist beim Befolgen von Anweisungen unerlässlich?

Accepted Answer

Überprüfung der Ergebnisse

Answer

Ignorieren von Details

Question 12

Welche der folgenden ist eine gute Praxis, um sicherzustellen, dass Anweisungen klar verstanden werden?

Accepted Answer

Active Listening

Answer

Multitasking

Question 13

Wie können Sie Ihre Anweisungen so formulieren, dass sie von Personen mit unterschiedlichem Wissens- oder Erfahrungsstand einfach nachvollzogen werden können?

Accepted Answer

Formulieren Sie detaillierte Anweisungen, in denen jeder Schritt klar beschrieben wird.

Answer

Verwenden Sie Fachbegriffe und Abkürzungen, die Ihrem Publikum möglicherweise nicht vertraut sind.

Answer

Vermeiden Sie Beispiele oder visuelle Hilfsmittel.

Answer

Sprechen Sie schnell und verwenden Sie komplexe Satzstrukturen.

Question 14

When providing clear instructions, which of the following elements should NOT be included?

Accepted Answer

Vague and ambiguous terms

Answer

Specific and concise language

Answer

Relevant background information

Answer

Opportunities for clarification

Question 15

While receiving instructions, it is important to:

Accepted Answer

Clarify any uncertainties by asking questions

Answer

Presume comprehension without seeking clarification

Answer

Interrupt the speaker frequently

Answer

Delay note-taking until the end

Question 16

Which technique is recommended for clarifying instructions?

Accepted Answer

Paraphrasing in your own words

Answer

Avoiding the use of probing questions

Answer

Assuming the speaker's infallibility

Answer

Challenging the speaker's authority

Question 17

To facilitate effective communication while giving instructions, it is crucial to:

Accepted Answer

Use familiar language for the audience

Answer

Incorporate excessive technical jargon

Answer

Speak rapidly and indistinctly

Answer

Refrain from providing illustrative examples

Question 18

A common obstacle to clear instruction giving is:

Accepted Answer

Assumptions about the listener's knowledge

Answer

Thorough preparation

Answer

Effective communication abilities

Answer

Active listening skills

Question 19

When giving instructions, it is advisable to:

Accepted Answer

Use active voice for clarity

Answer

Employ passive voice for obscurity

Answer

Avoid using imperative sentences

Answer

Use complex sentence structures

Question 20

Which of the following indicates a potential misunderstanding while following instructions?

Accepted Answer

Uncertainty about the next step

Answer

Absolute confidence in comprehension

Answer

Steady progress on the task

Answer

Completion of the task ahead of schedule

Question 21

To enhance your instruction giving skills, it is beneficial to:

Accepted Answer

Practice giving instructions regularly

Answer

Memorize technical jargon extensively

Answer

Avoid using visual aids

Answer

Disregard feedback from listeners

Question 22

Which of the following is not a type of instruction?

Accepted Answer

Persuasive

Answer

Procedural

Answer

Operational

Answer

Informative

Question 23

When giving instructions, it is important to:

Accepted Answer

Consider the listener's needs and abilities

Answer

Assume the listener has superior knowledge

Answer

Speak monotonously and quickly

Answer

Avoid providing examples for clarity

Question 24

Which non-verbal cues can help people understand instructions better?

Accepted Answer

Eye contact

Accepted Answer

Gestures

Accepted Answer

Facial expressions

Answer

Sound effects

Question 25

Which of the following is NOT an essential aspect of providing clear instructions?

Accepted Answer

Speaking in a monotone

Answer

Using precise and unambiguous language

Answer

Organizing the instructions logically

Answer

Avoiding technical jargon

Question 26

When receiving instructions, what is the most effective strategy to ensure understanding?

Accepted Answer

Asking clarifying questions

Answer

Repeating the instructions

Answer

Interrupting the speaker regularly

Answer

Assuming you understand everything

Question 27

Which of the following is NOT a characteristic of effective instruction giving?

Accepted Answer

Using passive voice

Answer

Using appropriate body language

Answer

Maintaining eye contact

Answer

Being patient and respectful

Question 28

Which of the following is the most effective way to initiate an instruction?

Accepted Answer

Utilize an action verb in its imperative form

Answer

Pose a question to the recipient

Answer

Express an apology for interrupting

Answer

Offer a formal greeting

Question 29

Which of the following is not an essential component of an effective instruction?

Accepted Answer

Estimated completion time

Answer

Action verb

Answer

Target object

Answer

Rationale

Question 30

What is the most appropriate course of action when encountering uncertainty regarding an instruction?

Accepted Answer

Request clarification

Answer

Make an assumption and proceed

Answer

Disregard it

Answer

Follow it without question

Question 31

What is the primary purpose of providing a rationale for an instruction?

Accepted Answer

To ensure comprehension, acceptance, and buy-in

Answer

To gratify the recipient's sense of importance

Answer

To discourage resistance and objections

Answer

To assert authority and dominance

Question 32

Which of the following is not a recommended best practice for following instructions?

Accepted Answer

Assuming knowledge and understanding without verification

Answer

Asking clarifying questions if necessary

Answer

Taking notes to aid memory and understanding

Answer

Double-checking and verifying to minimize errors

Question 33

Which of the following is an advantage of incorporating visual aids when providing instructions?

Accepted Answer

A combination of all the above

Answer

Enhanced comprehension and understanding

Answer

Increased engagement and motivation

Answer

Reduced errors and improved accuracy

Question 34

Welches Übergangssignal verbindet die Anweisungsschritte logisch am besten: "1. Öffnen Sie das Menü Datei. 2. __________ wählen Sie die Option Drucken."

Accepted Answer

Danach

Answer

Zuerst

Answer

Schließlich

Question 35

Which instruction clearly states a condition and its consequence?

Accepted Answer

If you press the button, the machine will start.

Answer

Please turn on the light.

Answer

Do not enter the room.

Answer

You should check the oil level regularly.

Question 36

Which of the following is essential for giving clear instructions?

Accepted Answer

Using concise and unambiguous language

Answer

Being vague and ambiguous

Answer

Avoiding visuals and examples

Answer

Using complex and technical terms

Question 37

When receiving instructions, it is crucial to:

Accepted Answer

Actively listen and ask clarifying questions when needed

Answer

Interrupt the speaker frequently

Answer

Ignore non-verbal cues

Answer

Assume you understand everything without asking

Question 38

What is a primary benefit of using visuals when giving instructions?

Accepted Answer

Enhancing understanding and clarifying complex concepts

Answer

Reducing the need for verbal communication

Answer

Making instructions more difficult to follow

Answer

Slowing down the instruction process

Question 39

When clarifying instructions, it is important to:

Accepted Answer

Use open-ended questions and avoid interrupting the speaker

Answer

Make assumptions and avoid checking for understanding

Answer

Use closed-ended questions and interrupt the speaker frequently

Question 40

Which technique can help ensure that instructions are followed effectively?

Accepted Answer

Providing opportunities for practice with feedback

Answer

Ignoring feedback from the recipient

Answer

Avoiding reinforcement of any kind

Answer

Focusing solely on technical correctness

Question 41

When giving instructions involving multiple steps, it is essential to:

Accepted Answer

Break them into smaller, manageable chunks

Answer

Provide all steps at once without chunking

Answer

Avoid any structure or order

Answer

Emphasize only the most important steps

Question 42

Which of the following is a common challenge in giving effective instructions?

Accepted Answer

Lack of clarity and precision

Answer

Appropriate use of visuals and examples

Answer

Clear and concise language

Answer

Insufficient repetition

Question 43

When receiving complex instructions, it is helpful to use:

Accepted Answer

Note-taking and paraphrasing techniques

Answer

Assuming you understand everything without asking

Answer

Interrupting the speaker frequently

Answer

Ignoring non-verbal cues

Question 44

Which practice is essential when giving instructions for a task?

Accepted Answer

Providing a clear objective and expected outcome

Answer

Using subjective or ambiguous language

Answer

Focusing only on specific steps without considering the overall goal

Answer

Avoiding context or background information

Question 45

When clarifying instructions, it is advisable to:

Accepted Answer

Ask open-ended questions and actively listen to the response

Answer

Interrupt the speaker and ask closed-ended questions

Answer

Avoid asking questions to save time

Answer

Use technical jargon and avoid providing examples

Question 46

When receiving instructions, it is important to:

Accepted Answer

Ask clarifying questions to ensure understanding

Answer

Repeat the instructions back to the giver, even if you don't understand them

Answer

Ignore any parts of the instructions that you don't understand

Answer

Assume you understand everything without checking

Question 47

Which of the following is an example of an effective instruction?

Accepted Answer

Click on the blue button located in the top-right corner of the screen

Answer

Do the necessary action

Answer

Go to the page and explore it

Question 48

Which of the following is a benefit of following instructions carefully?

Accepted Answer

Reduced errors and rework, leading to increased efficiency

Answer

Delayed project completion as a result of confusion

Answer

Increased confusion and frustration among team members

Answer

Wasted time and effort due to misunderstandings

Question 49

When clarifying instructions, it is useful to use:

Accepted Answer

Open-ended questions that encourage elaboration and understanding

Answer

Rhetorical questions that do not require a response

Answer

Yes/no questions that limit the receiver's response

Answer

Leading questions that suggest a desired answer

Question 50

Which of the following is NOT a good practice when giving instructions?

Accepted Answer

Interrupting the person receiving the instructions, as it can disrupt their understanding

Answer

Maintaining eye contact to establish a connection and convey respect

Answer

Using a clear and organized structure to enhance comprehension

Answer

Checking for understanding to ensure the message is received correctly

Question 51

When receiving instructions, it is important to:

Accepted Answer

Pay attention to nonverbal cues, such as body language and tone of voice, as they can provide additional context

Answer

Focus only on the words being spoken, as they convey the complete message

Answer

Ignore body language and tone of voice, as they are not relevant to the instructions

Answer

Make assumptions about what is not said, as it can lead to misunderstandings

Question 52

Which of the following is a characteristic of effective instructions?

Accepted Answer

They are tailored to the audience's level of knowledge and experience

Answer

They assume prior knowledge and skills that the audience may not possess

Answer

They are difficult to understand and follow, requiring extensive clarification

Answer

They are overly complex and technical, making them inaccessible to most

Question 53

When giving instructions, it is important to:

Accepted Answer

Provide opportunities for practice and feedback to reinforce understanding and identify areas for improvement

Answer

Avoid giving any examples or demonstrations, as they can be distracting

Answer

Overwhelm the receiver with too much information at once, as it can be overwhelming and confusing

Answer

Assume that people will understand without any guidance, which can lead to errors

Question 54

Which of the following is NOT a feature of clear instructions?

Accepted Answer

Unstructured information

Answer

Specific

Answer

Action-oriented

Answer

Concise

Question 55

To clarify an instruction, you should:

Accepted Answer

Ask for clarification or repeat the instruction

Answer

Take a break

Answer

Question the method

Answer

Ignore the instruction

Question 56

When giving instructions, it is crucial to:

Accepted Answer

Use clear and concise language

Answer

Speak quickly

Answer

Use technical jargon

Answer

Avoid eye contact

Question 57

Which of the following is an example of active listening for receiving instructions?

Accepted Answer

Paraphrasing

Answer

Ignoring the speaker

Answer

Changing the subject

Answer

Interrupting

Question 58

To enhance instruction-giving, it is helpful to:

Accepted Answer

Use visuals or examples

Answer

Give too many instructions at once

Answer

Assume understanding

Answer

Use vague language

Question 59

To ensure understanding, you should:

Accepted Answer

Request feedback or ask questions

Answer

Assume understanding

Answer

Ignore questions

Answer

Repeat the instructions verbatim

Question 60

Following instructions accurately can lead to:

Accepted Answer

Reduced errors and rework

Answer

Wasted time

Answer

Increased confusion

Answer

Increased risk of accidents

Question 61

When receiving instructions, it is essential to:

Accepted Answer

Pay attention and ask clarifying questions

Answer

Ignore non-verbal cues

Answer

Assume understanding

Answer

Interrupt the speaker frequently

Question 62

For effective instruction-giving, it is advisable to:

Accepted Answer

Use polite and respectful language

Answer

Be condescending

Answer

Use jargon

Question 63

When receiving instructions, it is important to:

Accepted Answer

Clarify any doubts or uncertainties

Answer

Assume understanding

Answer

Interrupt the speaker constantly

Answer

Ignore non-verbal cues